Changes to Mercado Pago

10/29/2015

Attention Dragon Saga Friends!


As you may know in recent weeks some players have had issues with Mercado Pago. This has prompted an investigation into the matter which has revealed that the exchange rates originally presented were incorrect and were not accurate to the current exchange rates.


That being said, we will be correcting the exchange rates on November 3rd at 6:00 PM PST. Players who are accustomed to the old exchange rate should take note that this will be a substantial change as the exchange rates have changed dramatically. This means that after that time and date, the rate will be significantly different and that all following purchases from that time and date will be at the current international exchange rates. The previous rate will no longer be available.


If you wish to make any purchases at the old rate, they must be done before November 3rd, 2015.


We thank you for your cooperation in this matter.


Maintenance Notice 10/26/2015

10/26/2015
There will be a short Maintenance today 10/26/2015 at 15:00 Server time. This will be a quick server restart to implement a hot fix for the Element Extraction Tutorial quest.


Maintenance Notice 15:00 Server Time

10/16/2015
There will be a short maintenance today, 10/16/2015 at 15:00 Server Time to fix some minor issues in the game.

Thank you for your patience.

Server Restart 10/8/2015

10/08/2015
Hello Dragon Saga Friends!

There will be a brief server restart today, 10/8/2015 at 15:00 Server time to implement a small fix.

The restart should take about 30 minutes.

Important Notice 4-12-2015

04/12/2015
We appreciate everyone's patience during this weekend's extended down time. We are now ready to open the servers back up.

There is an important information we must share before you log into the game.

On 4/11 early morning, our User DB and Back up DB encountered a critical error which didn't allow in-game data to be saved. Upon further investigation, we found out that its data and its logs have been corrupted for days before this happened. Unfortunately, as a result, all character related in-game data has been rolled back to 3/28 1:06AM PDT. We will be adding all Item Mall points spent back to the accounts, but due to the volume of data during this lost period, most in-game items/levels achieved cannot be restored. We will be adding bonus rates and bonus items as compensation.

Please visit here for details on compensation events.

We apologize for the great inconvenience this has caused, we will be trying our best to make sure no such incident occurs again.

If you have any questions or concerns, please contact us by submitting a support ticket.

Thank you.

Kraben Dragon Saga Producer